OUR MISSION

At The Look, we are committed to the happiness of our clients, and ensuring our team maintains a healthy work life balance. We strongly believe that a balanced workforce is the best way to ensure our clients are happy.

We annually invest in the best technology to support our workforce in delivering some of the best creative post-production worldwide for our clients.

Our collective goal is to continue delivering the best work for decades to come whilst having a positive impact on our business and local communities. 

OUR PROMISE

You can contact us 24 hours a day should you need to.

Our team will respond to emails inside office hours within one hour. We may not be able to give an answer to your enquiry within that time, but we will let you know when we can get back to you. We know you will have requests out of office hours, when this happens and it cannot wait until the following day, our 24hr emergency helpline gives you the peace of mind that you can speak to a human being if the worst happens. 

We will always listen to your needs to identify a solution.

We know things can change at the last minute, and that can be out of your control. So we will always take the time to listen to your needs to work out the best way to deliver your requirements. 

OUR PEOPLE

So we can look after you.

We love creating the best images possible from your work, and we aim to do this in as relaxed and fun an environment as possible. Your product is our passion and we strive to be involved from script to delivery. The support we give our team is extended to our clients during the time you spend with us by way of proxy. By providing such strong support collectively we will produce our best.  

Looking out for our people.

We’re passionate about our team becoming the best that they can be and our packages back that up. From looking after their mental and physical wellbeing, to ongoing training. We will ensure that we’re sufficiently staffed to fulfill our commitments to our clients, in a way that our team works no more than 20% of their working days as additional hours. We strive to consistently provide a healthy workplace for our staff so that they are able to produce the best creative possible. 

For the wider community

We will commit 5% of our working life to our impact on our environment, community and people we interact with. Having achieved so much in our short business life, we feel it’s time to give back. We’ll be dedicating resources to community education in order to diversify our industry.  You can learn more on our Legacy page.